1. Company information
2. Age restrictions
3. Order summary
When you place an order with Crvd Sportswear, you will receive an automatically generated email confirmation. This email is only a confirmation of receipt and cannot be treated as legally binding. At this point, crvdsports.com still reserves the right to cancel the order if there is an error in pricing or availability. If we are unable to deliver your order, we will contact you right away to cancel.
4. Prices and payments
If you are shopping within the EU, all prices are displayed, including 25% VAT. Product prices do not include shipping charges.
Outside of EU – VAT exempt purchases
If you are shopping outside of the EU or UK, prices are displayed and charged without VAT. Product prices do not include shipping charges.
Purchases outside of the EU may be subject to import fees and taxes. Crvd Sportswear accepts no responsibility for these charges. Please check with your local customs office before ordering for location-specific information.
Crvd Sportswear currently accepts Dankort, VISA, VISA Electron, Mastercard, Maestro, and Paypal. Your purchase total is only charged when your order has been processed and shipped. Prices are shown in Danish Kroner (DKK), Euro (EUR), or US Dollar (USD), depending on your location.
If your payment is flagged as potentially fraudulent, we may request personal information to legitimize your payment. Any information provided by you for verification will be used for this purpose only and deleted immediately. If we do not receive the requested documentation within 24 hours, we reserve the right to cancel your order.
See our customer care delivery information section for more information on the various shipping methods we offer.
We offer various shipping methods (see our customer care shipping section or checkout for more info).
Shipping of orders may take up to 7 business days, but we strive to ship all orders within 24 hours during normal business days.
Please note that delivery times are merely an estimate and are provided as a guideline. They are valid from the date of dispatch from our warehouse.
The estimated delivery times do not consider any possible delays caused by payment authorization or stock availability.
6. Returns and refunds
If you would like to return any of the items purchased, we offer a 30-day return policy, valid from the day you receive your order.
Please complete the included return form or download it here and enclose it with your return shipment (returns without a return form or one that is incomplete will not be accepted).
Returns have a processing time of 1-3 business days from the day we receive the package. There may be processing delays during big releases, Christmas, and sale periods.
All items returned must be unworn, unused, and be in the same condition as when received will all tags and original packaging materials.
Customers outside of the EU
If Crvd Sportswear is subject to customs, duties, taxes, or fees due to your returned products, we reserve the right to withdraw these specific amounts from your total refund.
The original packaging is an important part of the product you have received and has value for many customers. If you are returning or exchanging the product, please take extra care to ensure it isn’t damaged. In case of damage, we will reject your return.
Once we receive your return and the above conditions have been met, it will be processed. You will receive an email, and we will refund your money by way of your original payment method. Your refund will be issued for the total purchase price, excluding shipping.
Returns outside Denmark
All returns outside Denmark, including shipping costs and arrangements, are the customer’s responsibility.
Free returns within Denmark
Crvd Sportswear offers free returns on all Danish orders. Just use the pre-paid return label that was included in your shipment.
We suggest that you request a receipt when you drop off the package as proof of delivery from the shipping courier.
Please send all returns to the following address:
- Crvd Sportwear Aps
Something Something 1A
- Att: RETURN
Please note that we do not pick up returns that are delivered to access or pick-up points.
All products bought from crvdsports.com have a 2-year manufacturing warranty. Please send an email to customer service at firstname.lastname@example.org with “Claims” as the subject. Please include your order number, description of the defect, and pictures showing the product and the defect.
If you should receive damaged goods following the delivery of the product/products, please inform our Customer Service immediately (within 14 days) to ensure that we can process your claim on time.
We will contact you after we have processed the claim, which can go up to 14 days.
Our merchandise is for retail customers only. Under no circumstances can the site be used to purchase products for resale or export. If we suspect that you intend to resell our merchandise, we reserve the right to cancel your order without notice.