30-day return & exchange
If you would like to return, or exchange any of the purchased items, we offer a 30-day return & exchange policy, valid from the day you receive your order. Please complete the return/ exchange form included in your order or download it here and enclose it with your return shipment (returns without a return form or one that is incomplete will not be accepted.)
Returns have a processing time of 1-3 business days from the day we receive the package. There may be processing delays during big releases, Christmas, and sale periods.
All items returned must be unworn, unused, in the same condition as when received, and must have all tags, including original packaging materials.
Customers outside of the EU
If CRVD Sportswear is subject to customs, duties, taxes, or fees due to your returned products, we reserve the right to withdraw these specific amounts from your total refund amount.
The original Packaging is an important part of the product you have received and has value for many customers. If you are returning or exchanging the product, please take extra care to ensure it isn’t damaged. In case of damaged product packaging, we will have to reject your return.
Once we receive your return and the above conditions have been met, your return will be processed. You will receive an email, with further information regarding your refund, which is always send to your original payment method. Your refund will be issued for the total purchase price, excluding shipping.
When exchanging an item, we will pay to ship the new item to you, but you are responsible for the costs and logistics of shipping the original item back to us.
Where to send
Please send all exchanges/ returns to the following address:
- CRVD Sporswear Aps
Something something 1A
- Att: RETURN, or EXCHANGE
Returns outside Denmark
All returns outside Denmark, including shipping costs and arrangements, are the customer’s responsibility.
Free returns within Denmark
CRVD Sportswear offers free returns on all Danish orders. Just use the pre-paid return label that was included in your shipment. We suggest that you request a receipt when you drop off the package as proof of delivery from the shipping courier.
* Please note that we do not pick up returns that are delivered to access or pick-up points.
* This return policy applies to online purchases only and does not apply to purchases made in-store.